We are an Atlanta based MSP looking for a customer facing IT Specialist in a long-term position. The responsibilities include managing the ticketing queue and coordinating with company assets to ensure timely resolution of client issues as well as troubleshooting a wide variety of server and workstation issues and the configuration and installation of a broad range of technologies. Such technologies include MS windows servers and workstations, firewalls, printer/copiers, mobile devices, etc. Qualified candidates will have significant experience troubleshooting general network/server/connectivity issues and be familiar with exchange server, SQL server, Active Directory, and ticketing and RMM solutions. We are looking for a dedicated, goal driven individual that is capable of self-managing.