VividCortex is a groundbreaking database monitoring platform that gives developers and DBAs deep visibility into the database. Our solution is delivered as software-as-a-service and helps our customers see and analyze the work their databases are doing in unprecedented detail. It addresses critical issues in measuring and managing today's large, distributed, diverse storage tiers composed of multiple different clustered products, all working together. We have a fast-growing customer base of well-known companies, and a tremendous reputation in our market for delivering a high-quality, innovative solution for database performance problems that are common in thousands of enterprises. VividCortex is based in the Washington DC area, with offices in Arlington and Charlottesville, VA and remote team members in the US and abroad. At VividCortex, we believe diversity is strength. We encourage applicants from all walks of life and all backgrounds.
About the Role
VividCortex is looking for a Customer Success Engineer to help customers and prospects find immediate and sustained value in their use of VividCortex. You'll use your technical expertise to drive adoption of our product, increase customers' utilization, grow our renewal business, and help us expand our services. You'll serve as a “white glove concierge” resource for customers, providing actionable insights and recommendations. The position offers excellent benefits, a competitive base salary, and the opportunity for equity.
Bonus points if:
Note to Agencies and Recruiters: VividCortex has a strict company policy against engaging with unsolicited contact from agencies or recruiters. Unsolicited resumes and leads are property of VividCortex and VividCortex explicitly denies that any information sent to VividCortex can be construed as consideration.
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