The Category Experience Analyst works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/buying experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising. This position can be based out of either Jacksonville, FL or Atlanta, GA.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
NATURE AND SCOPE
This position reports to the Director of eCommerce.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 5% to 20% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
YEARS OF RELEVANT WORK EXPERIENCE: 0 years
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Proven results in at least one of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis, business analysis and data analytics
KNOWLEDGE, SKILLS, AND ABILITIES:
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