Your First Three Months
In your first month, as your familiarity with the product grows, your responsibilities and influence will grow as well. You, along with your team, will be responsible for supporting the product team’s operational needs in our upper environments. Further, you will collaborate with other members of the Development and QA team in established patterns and continue to hone your skills as you start to formulate ways to push the design, architecture and implementation of our CI pipelines (lower and upper environments) to their next phase.
Within two months, you will fill in the gaps to have a well-tested, low-latency and highly available environment for our product operational needs. Working with the development team, you will start to implement out the gaps in creating and supporting a truly scalable product offering. You will be highly influential in the formation of the rest of our operations team as you help hire our next operations engineer. Your team will be responsible for supporting production environments.
Within three months, you will help drive changes to the operational and development roadmap as we continue onboarding new and existing customers into our hosted production environments in 2020.
What You’ll Do
Design, provision, configure and maintain the operations platform to handle the scale of running several application stacks in the cloud that will be consumed by thousands of customers nationwide and our internal Product Team. Responsibilities will include:
Other Things We Hope You Have
You will be a member of what will ultimately be a three-person team of Cloud Ops Engineers. You will report directly to our VP of Cloud Ops & Security, but will collaborate extensively with our Principal Cloud Ops Engineer, Director of Development and the rest of our Development Team.
We have an open and collaborative environment where everyone works together to deliver what is needed, from product features to operations needs (e.g., health checks).
We value open and direct communication, taking calculated risks that will push us forward, and investing in our people.
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