The Colleague Technology Senior Architect performs a critical role in defining and implementing the end user delivery strategy. This role within the Colleague Technology Services offers the opportunity to lead the evolution of end user computing technology across the enterprise. Reporting to the Colleague Technology Enterprise Architect, you will build partnerships with the enterprise IT and architecture team, the user community and external partners. The principal peers of this role are the Colleague Technology architects, engineers, service delivery managers, service desk management, and governance and risk management.
The ideal candidate is an experienced IT end user computing architect who has proven experience in all phases of the standard end user delivery model. General knowledge across the technology scope as well as demonstrated depth in one or more technologies is required, as well as prior experience in infrastructure engineering. The Colleague Technology Architect applies this expertise across all aspects of the end user service design framework to deliver a superior colleague experience which is scalable, sustainable and supportable.
Technology Scope of Position
End user compute, collaboration, and directory services domains. Microsoft and Apple operating systems. Devices such as laptops, desktops, tablets, mobile phones, printers, collaboration systems, and peripherals. Platform applications and management tools for mobile/traditional device, image and configuration management; security; virtual computing; application and device inventory and lifecycle; monitoring, alerting and reporting; enterprise and Internet messaging; unified collaboration and communication; web collaboration and document management; directory services; identity federation; remote access; group policy.
Primary responsibilities include:
New England region preferred. Flex work allowed. Remote (Eastern US) is available for highly qualified candidates.
Education, Certifications and/or Other Professional Credentials:
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday - Friday
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
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