T-Mobile USA is a leading provider of digital GSM/GPRS, UMTS, and LTE wireless voice and data technology standards. IT Systems Analyst III located in Overland Park, KS will formulate and define system scope and objectives based on user needs.
Position duties and responsibilities include, but are not limited to:
Devise or modify procedures to solve complex problems, considering computer equipment capacity and limitations, operation time, and form of desired results. Detail the specifications from which programs will be written. Analyze and revise existing system logic difficulties and documentation. Identify and evaluate systems and procedures. Configure system settings and options, plan and execute unit, integration, and acceptance testing, and create specifications for systems. Provide technical expertise and recommendations in assessing new projects and initiatives to support and enhance existing Omni-Channel system. Identify opportunities that can improve efficiency of business processes. Investigate and resolve mobile application functionality/stability related issues and provide first-level support and troubleshooting. Test mobile applications and physical devices. Use case development and test planning. Work closely with Mobile Delivery Lead and business product owners on prioritization and coordination of all mobile deployments. Serve as liaison and facilitator between Product and Journey owners to assist in addressing and resolving issues and new development requests. Create sequence diagrams and document data flow.
Experience and education requirements:
PRIMARY REQUIREMENTS: Master's degree in Technology, Computer Science and Engineering, Computer Science, or related, and 2 years of relevant work experience.
ALTERNATIVE REQUIREMENTS: Bachelor's degree in Technology, Computer Science and Engineering, Computer Science, or related, and 4 years of relevant work experience.
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