Expertise in Organizational design, Change management and can work across the Enterprise/LOB
Demonstrated ability to acts as Scrum Master and influence policy for up to 3 teams and facilitate appropriate scrum events.
Ability to flex approach based on the needs of the team/organization
Ability to collaborate and influence across the organization to drive consensus and decision making
Uses empathy; understand team dynamics and organizational boundaries / constraints
Ability to use and analyze data/organizational metrics to foster team's continuous improvement.
Solid and proven understanding of various other Agile frameworks such as Kanban & XP
Train & Coach the application of Scrum/Agile principles & practices in Product Group(s)
In-depth proficiency in facilitation, coaching and mentoring teams in a variety of settings
In-depth experience in leading Design Thinking/Customer Journey mapping exercise
Understanding of applying Scrum/Agile principles & practices in Product development and delivery organization
Solid and proven understanding of scaling framework
Business/ Tech Knowledge:
Possess the business acumen required to ensure that goals, scope, and product domain knowledge is shared and understood by everyone on the team as well as possible
Technical knowledge of preferred programming practices (CI/CD, ATDD, Continuous Testing, etc.) in order to lead the team towards the right solutions and improvements.
Familiar with common development design patterns or technologies such as Service oriented environments, Microservices, APIs, etc. Knowledge of transformation strategic direction
Knowledge of business functions/ business' strategic direction
Working knowledge of customer-centered techniques including user research, UX and UI trends, design thinking, lean startup, customer journey and user story mapping.
Working knowledge of end to end product concepts including brand management, marketing, prospecting, account opening, enrollment, fulfillment, and servicing
. Working knowledge of end to end product development concepts including risk, audit, controls, legal/compliance
5+ years of Business and/or Technology leadership and practical delivery experience
4+ years of experience in leading Agile Transformation
In-depth understanding and expertise in Stakeholder management across Enterprise/LOB; experience leading Organizational Change Management (OCM)
3-5 years of experience as Scrum Master in an Agile development desired
Experience coaching large teams and senior leaders
Experience facilitating organizational design and removal of impedimentsJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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