As a member of the Siri EPM team supporting the Siri Search platform, you will be responsible for managing the release process and maintaining the high product quality of the search platform. Were looking for someone to lead the release process and qualification efforts including: define qualification plans and shipping criteria for new features, ensure that releases meet performance testing criteria before shipping, assist Search QA and SRE teams with the global release process, drive resolution of release and production issues, lead RCAs for production outages, and assist the Search QA team with delivery of new tools and processes to ensure the best possible product is released to our global users. Were looking for people with a proven track record of maintaining a high-quality service under demanding usage and timelines. You will work with top tier Engineering, Operations, and QA teams to create the highest quality user experience that Apple customers expect and love.
Work with QA team to define qualification plans and shipping criteria for new features and bug fixes. Coordinate with Engineering and Operations teams to determine timelines for the release of these features and bug fixes.
Work with QA Performance team to ensure that releases meet performance testing criteria before shipping.
Assist the SRE team with releases to the global production environment. Work with the team to understand issues with each release, help identify underlying issues, and propose future-proofing of releases.
Drive resolution of release and production issues with the with Engineering, Operations, QE, and SRE teams. Lead Root Cause Analysis (RCA) for production outages.
Assist the QA team with delivery of new tools to ensure the best product possible is released to our global users.
Be an advocate for process improvements and new tools to ensure that the best product possible is released to our global users. Review existing testing/release tools/processes and propose enhancements. Assist teams with scope and timelines for delivery of new tools/processes.
Be the voice for our customers; do whatever it takes to deliver the highest quality experience to our customers.
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