ACH Product Manager
JPMorgan Chase & Co. is a leading global financial services firm with assets of over $2.3 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
Within JPMorgan Chase & Co, the North America Payables and Receivables Product Management team is responsible for the Product strategy, development and commercialization of both payment and collection services that J.P. Morgan delivers to Financial Institutions, Non-Bank Financial Institutions, and Corporate and Commercial Bank clients globally.
The US ACH Cash Management market is undergoing one of the most exciting and challenging times in recent history - clients are continually demanding ever faster, easier, and more efficient ways to make electronic payments. The ACH Product team is seeking a candidate to fill a VP Product Manager role. This Product Manager will be required to have the drive to be a strategic innovator, manager of existing products and services, facilitator of budget and forecasting reviews, and be a leader in client issue resolution. As the scope of ACH is ever expanding, the candidate will be required to be an active liaison collaborating with the ACH Product team, Sales, Service, Technology, Operations and other key partners in supporting and strengthening the JPM ACH position in the Industry.
Key contributor to the development, implementation, and coordination of ACH Product innovation.
Partner with the ACH Product team and assist in driving the ACH innovation agenda
Transforming our business by delivering greater value to our clients while differentiating JPM from our competitors
P&L ownership that directly impacts the Wholesale Payments business revenue mandates
Drive and promote the Product direction and strategic roadmap for US ACH
Engage internal and external partners/clients in order to fully understand the industry needs
Revenue and volume forecasting directly tied to monthly/annual growth planning
Annual initiative budget planning involving key partners and x-impacted parties
Liaison with stakeholders across the organization to ensure active engagement in their initiatives that are impacting payments
Frequent interaction with Sales, Service, Operations, Tech, legal and Compliance teams to keep abreast of all impacting priorities
Develop detailed project execution plans and tracking against milestones; problem solve issues that arise during the project execution phase
Work with cross-functional teams to ensure implementations/initiatives are on track
Proactively educate themselves on the broader Treasury Services initiatives and market developments in order to be a leader in formulating partner opportunities
Bachelor's Degree, Required
Minimum 3+ years of experience on strategy/consulting teams and/or minimum 3+ years in banking with proven understanding of the payments business
* ACH Product knowledge and AAP Certification are strongly preferred
Proven understanding of current payments opportunities and how to effectively set the payments strategy, prioritize strategic initiatives and shape partnerships with technology innovators and industry groups
Proven understanding in innovation (AI, Blockchain, APIs etc.) and the ability to think strategically about how to advance business-led solutions
Exceptional written and oral communications skills required, including the ability to synthesize "the story" for executive-level audiences and adjust messages and style based on different audiences and agendas
Demonstrated knowledge of financial and strategic modeling/analyses and develop business cases (e.g., new market and product initiatives, pricing, operating model changes)
Proven ability to build strong, cohesive partnerships with internal and external stakeholders, working effectively in a matrix organization
Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution
Self-motivated, willingness to attain challenging goals, and ability to thrive in a fast-paced, high-pressure environment working independently
Location: Tampa, Chicago,JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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