The CCB correction analytics COE was built in 2017 with a vision to have high talent Data analysts centralized to support multiple LOB correction efforts including Consumer banking, Business banking, CWM and Credit Card. This COE model provides increased career mobility, better training, stronger controls and more opportunities to allow analysts to work across multiple LOBs. In order to excel in Correction analytics, the individual needs to be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who take pride in being part of the correction organization that owns customer's issues from the beginning to end, fix their problems and deliver great customer experiences.
Develop code to identify correction population, financials, and/or create list and execution files for cases of easy to medium complexity
Research cases to understand their breaks and how to use analytics to carry out requirements (Translate high level requirements to analytical steps)
Assist testing with understanding case requirements and code
Write, document, and review standard code
Use SQL and SAS to pull and wrangle data
Able to pull data, aggregate/group by fields , and remove duplicate observations
Proficiency with standard MS Office tools (Excel, Word, etc.)
Possess good verbal and written communication skills
Exhibit strong process adherence discipline
Throughout the life cycle of a project, specific process control procedures and documentation must be followed and completed by the DA (Corrections Data Analyst)
Must be detailed and quality assurance oriented
Willingness to ask questions to fully understand the break and correction activities
Able to deep dive and do root cause analysis
Be able to work multiple problems simultaneously
Typically a DA will be assigned one to two cases at once
Understanding of the data infrastructure in a financial services organization will be a plus
JPMC product, data table, and/or structure knowledge preferred
Basic SQL experience - joining, filtering, and aggregating data tables
Basic SAS knowledge related to data-step programming
College degree and up to 5 years experience
MS Office experience
Experience working on multiple projects at once
JPMC Product knowledge preferred
JPMC Data knowledge preferredChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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