G2 is revolutionizing the way businesses discover, buy and manage software and services. More than five million users per month rely on G2 to help them find and buy the best software for their businesses. G2 features over 1 million authentic customer reviews, has built a global team of nearly 400 talented, motivated professionals, and has raised $100M in total funding from some of the world’s leading investors including IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and its founders.
About the Role
G2 is looking for a Customer Engineer to join our growing team! Your responsibilities will include establishing a new discipline at G2 as a key technical resource for Enterprise customer(s), primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance and installations. Troubleshooting skills are essential as this role will include working with G2 applications, integrations and APIs to expedite incident resolution and deliver customer-specific requirements. The role can include a mixture of short and long-term customer engagements. Customers will be consistent in segment size, but vary in Industry and technology stacks. The right resource will be confident in their skills and comfortable engaging with diverse customers to drive adoption and success for a key G2 customer segment.
What Will Set You Apart:
Why we love G2
G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. G2 is a place where people can be authentic and grow, find meaning and passion in work, and be motivated to succeed by a supportive group of coworkers. We pride ourselves on creating an environment where people can enjoy coming to work every day, by supporting our employees in their professional and personal lives.
We encourage all candidates to review our interview process to best prepare themselves on what to expect as a candidate of G2.
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